Don’t go it alone.
Get IT Managed Services from RP.

Simple. Affordable. Scalable.

Focus on driving business value and enable rapid business transformation
with our adaptable service packages and experienced consultants.

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Request Management

We’ll provide request and problem management for our managed support services, complete with monthly service reports on key indicators.

Product Administration

We can perform application and user administration activities along with admin maintenance and periodic system log and performance reviews.

Product Configuration

Experience end-to-end product configuration. We’ll design, configure, test, and deploy your basic configuration changes and fixes.

Enhancements

Leverage experienced system and development experts to design, build, test, and deploy minor solution enhancements for your business.

IT Managed Services Can Help

ResultsPositive’s IT managed services can help you identify needs, supply resources, and streamline IT processes across various platforms to resolve issues and drive success.

Focused

Allow your resources to focus on core business strategies and innovation.

Simplified

Improve performance and simplify operations with managed services.

Flexible

Available in flexible tiers, you can choose which package best suit your needs.
“ResultsPositive’s consulting services were instrumental in helping us accelerate our delivery of innovative business solutions”

Luke Friang

Chief Information Officer

drugstore.com

IT Managed Services Packages

Available as Part-Time (shown below) or Full-Time packages.

  • STANDARD
    5 hrs/wk
    • Request Management
    • User and Applications Administration
    • Customer Product Configuration
    • Minor Enhancements
    • Develop/Update Dashboards & Reports
    • Monthly Report/Meeting
  • ADVANCED
    10 hrs/wk
    • Standard Package
    • Semi-Annual Solution Activity and Continuous Improvement Report
  • PLATINUM
    30 hrs/wk
    • Standard Package
    • Advanced Package
    • Solution Performance Analysis and Right Sizing Report

Hosting With Options

Support your business with RP SaaS Services that meet your current & future needs.

ResultsPositive

Managed Services

No matter where your organization is in their SaaS management, RP can handle your needs for installations, configuration, updates, backups, security, recovery, and more.

Dedicated Hosting

Our enterprise level dedicated servers have a 100% uptime guarantee, 24/7 support, rapid deployment, and tier 1 hardware, offering you top speed & reliability.

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Cloud Hosting

Cloud hosting is flexible, scalable, and SDD-powered with multiple availability zones allowing maximum access to business apps & test/dev environments.

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Hybrid Hosting

The best of both worlds, Hybrid hosting allows you to connect your cloud instance to the servers you already use to easily scale & manage performance.

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Smart Servers

Combine the power of dedicated server hardware with the flexibility and scalability of Cloud computing. Snapshot your configuration at any time and connect through VNC from anywhere on the web.

Dedicated Servers

Achieve maximum performance for your database and heavy workloads. With a broad lineup of dedicated servers, our hosting solutions are fully optimized for speed, security and scalability.

Storage

Enjoy secure and reliable storage. With storage options ranging from 4TB to 144TB, we provide flexible, simple snap-in solutions to handle your long-term, archiving, and backup needs.

ResultsPositive knows SaaS

A team built to help you Make a Difference.

saas management support photo

Entertainment Partners had grown tired of their manual IT Performance Scorecard and wanted something a little more automated with flexible access. With ResultsPositive SaaS and HP Executive Scorecard, EP found what they were looking for and experienced the following benefits that improved their overall IT Performance.

  • Reduction in manual reporting
  • Automated loading of KPIs
  • Increased performance with RP SaaS

Support Service Packages

Peace of mind with access to experienced consultants.

Support packages that fit your business needs.

Product Support

We offer 24×7 and 9×5 direct support with quicker response times, accelerated escalation, shorter resolution times, and 100% customer satisfaction.

Faster Resolutions

As a Certified ASMP-S Tier 1 provider, we provide timely resolutions as a result of our ability to escalate your status with Tier 2 and Tier 3 contacts.

Knowledge Access

Access our award winning support team as your first point of contact while maintaining connectivity with a support knowledge base, patches, services packs, and upgrades.

Contact us about our managed services.