Integrate HPE ALM and Quality Center with 3rd Party Tools like ServiceNow and JIRA

By: Matt Angerer

Are you using Atlassian JIRA? How about ServiceNow (SNOW)?

Its ease-of-deployment, cost, and functionality can help Agile teams deliver software in a coordinated fashion. But, what if your PMO and offshore QA team are using Quality Center and UFT for requirements management, test execution, your weekly regression testing cycles and the bridge to JIRA isn’t built? How is your JIRA Agile team going to quickly know when a defect has been fixed (re-tested) without logging into Quality Center?

There are a multitude of ways to build a bridge between JIRA, Quality Center, or ALM to solve this common problem. If you Google “Quality Center JIRA Adapter”, you will come across a few different adapters available for sale in the Atlassian marketplace that offer bi-directional synchronization of defect and requirement data between JIRA and HPE QC/ALM. You could also download HPE’s ALM Synchronizer and build out the mapping and bridge yourself. By going to HPE Live Network, you can download the ALM Synchronizer and start building the bridge.

Another option to consider is using a tool like Tasktop Sync Integration for HPE ALM and Quality Center. Its ease-of-use can be extended well beyond JIRA. Most organizations today operate in a heterogeneous environment with many different tools. Perhaps your organization is using ServiceNow (SNOW) for incident management, ALM for Waterfall projects, and JIRA Agile Projects. How are you going to tie all of these systems together?

With Tasktop Sync, you can build the bridge between JIRA and Quality Center, while also extending its capabilities and power between Quality Center and SNOW. This gives your organization the advantage of calculating your Defect Detection Effectiveness (DDE). Think about it: if your business end users are using SNOW to log incidents found in production, but you’re not analyzing those incidents against what you found during regression testing (logged in Quality Center), you may be missing out on important opportunities to expand and enhance your regression testing suite. By integrating SNOW with Quality Center, you can bring incidents into Quality Center and trace them back to regression relevant requirements to understand what test cases (both manual and automated) need to be improved.

ResultsPositive can help you analyze and implement the best integrative solution for your needs. Contact us today for a free 1 hour consultation. We’ll provide you with a pre-assessment questionnaire to complete that will help shed light on your ecosystem.


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