HP Propel

Easily broker IT self-service in secure multi-supplier online portals for ITSM and Cloud offerings.

HP Propel

Easily broker IT self-service in this secure multi-supplier online portal for ITSM and Cloud offerings.

Your Service Desk. Evolved.

Realize a single user experience for all of your service offerings with HP Propel.

Simple plug-and-play external integrations make this unified platform the ultimate

aggregate service for your ITSM catalog, whether traditional or cloud-based.

IT Front Door

Engaging, consumer-oriented apps help you capture 100% of business demand from a single online portal based on user’s needs. Incident, change, or ticket management is alongside shopping catalogs and knowledge repositories, always keeping IT moving.

Aggregated Catalogs

Streamline your help desk by bundling multiple services from different catalogs into new combined offerings according to your needs. Simplify service solutions with a single point of contact for a wide range of popular requests.

Instant Mobile Access

With wide availability on either web or mobile platforms, HP Propel is a truly consumer-oriented experience that can increase self-service adoption and IT profitability in the enterprise. Resolve issues fast with constant connectivity.

HP Propel Service Exchange

Ready to take your Propel experience a step further with multi-point integrations? HP Propel Service Exchange enables virtual linkages for point-to-point integration and an orchestration function that sends single requests to multiple fulfillment engines.

 

With HP Propel Service Exchange you can route self-service support requests from the Propel portal to different fulfillment systems, like:

  • HPE Service Manager
  • HPE Cloud Service Automation
  • HPE Service Anywhere
  • BMC Remedy
  • ServiceNow
  • JIRA, Bugzilla, and More!

HPE Agile Manager Training Services

Have HPE Agile Manager but need help with training to increase adoption? ResultsPositive offers a number of courses including product and administration training. With an experienced team of consultants, we can also work with you and your team in developing a training program that fits your organization’s needs.

Courses are available onsite and are typically can be accomplished in one day. Topics covered range from:

  • HPE Agile Manager introduction & overview
  • Release and defect management
  • User management
  • Workspace configuration
  • HPE ALM to HPE AGM integration overview
  • Procedural and technical documentation

Streamline Your Service Desk with HP Propel

Discover HP Propel.