A Smart and Simple Service Desk
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Mobile and Tablet Support – Efficient, anywhere-access to key service desk functions for unparalleled usability.
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Pre-Configured Workflows – Out-of-the-box best practices offer fast and intuitive time-to-value.
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Consolidated All-in-One Platform– Handle incident, problem, and change requests within a single system.
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Automated and Social Self-Service – Reduce desk load with smart search across the service and support catalog.
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Codeless Customization Options – Automated change management minimizes service disruptions.
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Rapid Configuration Efficiency– Quick deployment and simple maintenance mean you’re up and solving fast.